Velora wants you to receive your order as soon as possible. Therefore, we offer free worldwide shipping on all orders!
**Shipping time:**
– Your order is expected to arrive within 7-15 business days. –
We source our products from all over the world to bring you great deals and the lowest prices. This means that sometimes you may have to wait longer to receive your order, but it’s definitely worth it!
**Shipping Options:**
– Free Economy Shipping (10-15 business days)
– Standard Shipping (7-12 business days)
**Shipping and Delivery Estimates:**
– We ship orders that are in stock as soon as possible, usually within two business days, but in some cases it may take longer. –
All estimates are based on business days and do not include Saturday/Sunday or any public holidays. –
Please note that these estimates are based on normal conditions and do not guarantee delivery times. –
We are not responsible for failed or delayed deliveries due to any force majeure events (e.g. natural disasters, bad weather, war, customs issues, etc.) beyond our direct control.
**Order Cancellation:**
– If you wish to cancel your order, you can request a cancellation at any time before the order is shipped by contacting our team at v@wachjew.com
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If the order has not yet been shipped, we will issue a full refund based on the original method of payment for the order. –
If your order has already been shipped and you are located in the US, UK or EU, you may request a refund. Other international customers are responsible for the cost of returning the ordered item to our factory for a full refund.
**Please note:**
– If a package is refused delivery for any reason upon arrival at destination or customs, we will charge a $20 restocking fee to compensate for the time and expense of processing the package return. –
Similarly, if the courier is unable to successfully deliver the package to the address provided and returns the package to us, we will charge a $20 restocking fee to compensate for the time and expense of processing the package return.
